• Booking
• How to book
• Booking conditions

How to book your apartment in Venice

We specialise in the most exclusive apartments in Venice, so booking with us is a very personal experience, one where we will make every effort to find the perfect apartment for you and help organise the perfect stay. Nothing is too much trouble for us!

Please follow the three steps below to book your apartment.

Step 1 - check availability

Use our "Enquire about this apartment" button to check the availability and rate of the apartment. We will contact you by return email to confirm if the apartment is free, and invite you to proceed with your reservation.

For any other enquiry, please visit our contact page.

Step 2 - make a booking

Upon completing step one, you will be sent a link to the “Booking Page” which you must complete within a couple of days, before the page expires. Please make sure you have read our House Rules, as well as the Booking Conditions which are also advised on the payment schedule. Any special requests, such as twin beds, extra beds or cots should be advised at this time.

Step 3 - booking confirmation

On receipt of your booking and rental deposit or full payment, you will be sent a Booking Confirmation and Financial Statement by email. Your confirmation will show the full address of the property you have booked, the balance of your holiday and method of payment. It will also show the amount of the security deposit. The security deposit is due at point of full payment or balance and will be refunded 14 days after your return (less any costs) using the same method and currency in which you paid.

With the confirmation of your booking you will also receive a link to the Online Information Pack containing the detailed specifications on your apartment, as well as the name and contact number of the local representative who will meet you on arrival. There is a field on your booking page to advise your expected arrival time. We ask you to give us this information at the latest two weeks prior to your departure and we will co-ordinate your arrival on your behalf.

You should not hesitate to ask for further information at any time. If you have any questions about the booking procedure, please contact us by phone or e-mail.